To connect your Salesforce, we will need:

  • URL
  • Organization ID
  • Button ID
  • Deployment ID

The Salesforce parameter values have to be provided by the Salesforce owner/admin. They can be found in Setup→ Feature Settings→ Service→ Chat (Live Agent)→ Chat Settings


Chat URL

Organization ID

Head to Company profile > Company information, and look for Organization ID:

Button ID

Deployment ID