In this section, we are highlighting the most important parts of Facebook Messenger Policy. Any business using Facebook Messenger API via Amio must read the whole version.
An excerpt from Facebook Messenger Policy:
Businesses will have up to 24 hours to respond to a user. Messages sent within the 24 hour window may contain promotional content. Users have the option to block or mute a conversation with a business at any time.
Updated almost 4 years ago