To connect your Daktela instance, we will need:

  • server URL
  • access token

Settings - Handover to operator

Ensure that a web chat routing exists in Manage → Routings → Web chats or create a new one.
The routing must Next destination set to Queue and correct queue.

Get keys

In the selected routing, click on </> Get code in the Preview section.

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Then copy server and accessToken keys and send them to us.

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