To connect your Daktela instance, we will need:

  • server URL
  • access token

Settings - Handover to operator

Under Manage → Routings → Web chats create a new connector. Fill in only the necessary (*) information.
The Next destination must be set to Queue and select the correct queue. Save and reopen the connector.

Get keys

In the selected routing, click on </> Get code in the Preview section.

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Then copy server and accessToken keys and send them to us.

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