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Telegram

A chat bot can be deployed to a Telegram channel, so messages sent to your Telegram bot are answered by your Amio bot.

  • A Telegram bot created with BotFather in Telegram. You get a bot token from BotFather.

    BotFather found through the Telegram search

  • An Amio chat bot.

  • A Telegram channel set up for your organization by Amio.

  1. Open Bots and select your bot.
  2. Choose Add channel and open the Deploy tab.
  3. Select your Telegram channel.
  4. Select Deploy.

Add channel panel, Deploy tab, listing existing channels

Telegram bots can’t message people first, so customers must start the conversation. Share your bot’s link, https://t.me/<your bot username>, on your website, in emails and on printed material. A deep link such as https://t.me/<your bot username>?start=<value> opens the bot with a start parameter, for example to tell which page the customer came from. Customers can also search for the bot by name inside Telegram.

Field Required What it does
Channel Yes The existing Telegram channel to attach to this bot. One channel serves one bot.