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Markets

Markets group your bots and knowledge bases by language and region. You attach a market to a bot variant or a knowledge base to scope it. The screen is at /settings/markets under Settings.

Markets page with the New market dialog open

The table has the columns Name, Language and Used by. Used by shows how many bots and knowledge bases use the market, for example “2 bots · 1 knowledge base”. Markets that nothing uses show Not used.

  • Search markets by name or language with the search box.
  • See which bots and knowledge bases use a market: click the Used by text to expand the row.
  • Rename a market: click its name, type the new name and confirm. An empty name is rejected (“Name cannot be empty”).
  • Delete a market that nothing uses.
  1. Click Add in the top right.
  2. In the New market dialog, enter a Name and choose a Language.
  3. Click Save. A “Market created” message confirms it.
  1. Click the bin icon on the market row. It shows the tooltip “Delete market”.
  2. Confirm in the Delete Market? dialog. It says the market is permanently deleted and cannot be undone.

If a bot or knowledge base still uses the market, the bin icon is greyed out and the tooltip reads “Used by (n bots and n knowledge bases), remove them first”. Remove the market from those first, then delete it.

Field What it does
Name The market’s name. Required. Click it in the table to rename.
Language The market’s language. Required, chosen when you create the market and fixed afterwards. New bots in the market start with this language.
Used by Bots and knowledge bases attached to the market. Expand it to see their names. Bots are shown under the name of the multi-market bot, not the individual market variant.
Timezone Not set here. You choose a timezone in Bots when you attach the market to a bot that needs one.