|Id of the channel.
|Channel type specifying the underlying platform:
|Name of the channel.
|Mode of the channel.
|Webhook object specifies the entry point to which all events are delivered. It is null if there is no webhook set. See Webhooks for more details.
|Id of the webhook.
|Secret token for securing received webhook calls, see Webhook Security for more details.
|Specifies whether to verify SSL certificates or not. Setting this option to false is not recommended.
|Contains Daktela-related configuration.
|Access token of a Daktela user on whose behalf the actions are made.
|URL of Daktela instance.
|Used during handover to operator - the ticket's category will be changed to this value.
|Optional. Used during handover to operator - the ticket will be assigned to this user.
|Name of queue in Daktela which this channel is connected to.