get https://api.amio.io/v1/channels
Response Body Params
Parameter | Type | Description |
---|---|---|
id | string | Id of the channel. |
type | string | Channel type specifying the underlying platform: email_daktela . |
name | string | Name of the channel. |
mode | string | Mode of the channel. |
webhook | object | Webhook object specifies the entry point to which all events are delivered. It is null if there is no webhook set. See Webhooks for more details. |
webhook.id | string | Id of the webhook. |
webhook.url | string | Webhook url. |
webhook.secret | string | Secret token for securing received webhook calls, see Webhook Security for more details. |
webhook.ssl_verification | string | Specifies whether to verify SSL certificates or not. Setting this option to false is not recommended. |
daktela | object | Contains Daktela-related configuration. |
daktela.access_token | string | Access token of a Daktela user on whose behalf the actions are made. |
daktela.daktela_url | string | URL of Daktela instance. |
daktela.daktela_ticket_category | string | Used during handover to operator - the ticket's category will be changed to this value. |
daktela.daktela_user_name | string | Optional. Used during handover to operator - the ticket will be assigned to this user. |
daktela.daktela_queue | string | Name of queue in Daktela which this channel is connected to. |
daktela.daktela_processed_category | string | Optional. Only process email tickets that have this category set. If daktela_processed_category is null, process all emails. If daktela_processed_category is "NO_CATEGORY", process only email tickets without a category. |