Get Channel

Response Body Params

ParameterTypeDescription
idstringId of the channel.
typestringChannel type specifying the underlying platform: email.
namestringName of the channel.
modestringMode of the channel.
webhookobjectWebhook object specifies the entry point to which all events are delivered. It is null if there is no webhook set. See Webhooks for more details.
webhook.idstringId of the webhook.
webhook.urlstringWebhook url.
webhook.secretstringSecret token for securing received webhook calls, see Webhook Security for more details.
webhook.ssl_verificationstringSpecifies whether to verify SSL certificates or not. Setting this option to false is not recommended.
daktelaobjectContains Daktela-related configuration.
daktela.access_tokenstringAccess token of a Daktela user on whose behalf the actions are made.
daktela.daktela_urlstringURL of Daktela instance.
daktela.daktela_ticket_categorystringUsed during handover to operator - the ticket's category will be changed to this value.
daktela.daktela_user_namestringOptional. Used during handover to operator - the ticket will be assigned to this user.
daktela.daktela_queuestringName of queue in Daktela which this channel is connected to.
daktela.daktela_processed_categorystringOptional. Only process email tickets that have this category set. If daktela_processed_categoryis null, process all emails. If daktela_processed_category is "NO_CATEGORY", process only email tickets without a category.
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